Cookies Policy

This Cookies Policy explains how Dr. Basu VetCare uses cookies and similar tracking technologies when you visit our website. We believe in being clear and open about how we collect and use data related to you.

1. What are Cookies?

Cookies are small text files placed on your computer or mobile device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

2. How We Use Cookies

We use cookies to enhance your experience on our website in the following ways:

Functionality: Remembering your preferences, such as your preferred clinic location or login details for the client portal.
Security: Helping us detect and prevent security risks to protect your account and data.
Analytics: Understanding how visitors use our site (e.g., which pages are visited most often) so we can improve our content and navigation.
Appointment Booking: Ensuring that the online booking process functions smoothly from start to finish.

3. Types of Cookies We Use

Cookie Type	Purpose
Essential	These are required for technical reasons. Without them, our website or client portal cannot function properly.
Preference	These allow our website to remember choices you make (like language or region) to provide a personalized experience.
Performance/Analytics	These collect anonymous data about how visitors interact with the site, helping us fix bugs and improve the user journey.
Marketing	These may be used to track the effectiveness of our health awareness campaigns or local clinic advertisements.

4. Third-Party Cookies

In some cases, we use cookies provided by trusted third parties. For example, our site may use Google Analytics to help us understand how you use the site and how we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit.

5. Managing Your Preferences

You have the right to decide whether to accept or reject cookies.

Browser Settings: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.
Cookie Banner: When you first visit our site, you will see a cookie consent banner that allows you to manage your preferences immediately.

6. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this policy regularly to stay informed.