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Online Veterinary Consultations With Dr Basu VetCARE

Caring, practical advice for your pet from a qualified veterinarian, without leaving home.

Whether it is a skin issue, sudden vomiting, chronic disease management or a second opinion, you can book an online consultation and speak directly to the doctor over video, call, or chat.

Video Calls

Face-to-face consultations

Encrypted

100% Secure

Multi-Pet Profiles

One account, all your pets

24/7 Available
Video · Call · Chat
Choose your preferred
consultation method
Why Choose DrBasuVet

The Best Choice For
Your Pet's Health

Experience veterinary care reimagined with cutting-edge technology, compassionate expertise, and unwavering commitment to your pet's wellbeing

Expert Care

Experienced veterinary doctor focused on practical, pet-friendly solutions

Flexible Scheduling

Online consultations that work around your schedule

Easy Payment

Simple booking and secure online payment via Razorpay

Digital Records

Detailed notes and prescriptions saved in a digital pet profile

Multiple Pets

Separate profiles for each pet under a single client login

Centralized Portal

Follow-up bookings and records all in one place

How It Works

Simple, Guided Care Journey

From booking to recovery, we're with you every step of the way

1

Choose your preferred date and time from our online calendar. Pick video, call, or chat based on what works best for you.

Available 7 days a week
2

Fill out a simple form about your pet’s condition. Upload photos or videos if needed — everything is securely stored.

3

Complete your booking with a secure Razorpay checkout. All major payment methods accepted.

Credit Card
Debit Card
UPI
Net Banking
4

Connect with Dr. Basu at your scheduled time. Video consultations recommended for first visits and visual examinations.

Video
Call
Chat

Receive detailed consultation notes, prescriptions, and follow-up recommendations — all saved in your pet portal.

Consultation notes & summary

Digital prescription (PDF)

Vaccination & medication reminders

What We Cover

Online Veterinary Services

From everyday concerns to complex conditions, we provide expert guidance across all aspects of pet health.

Cancer
Care
Ophthal-
mology
Pregnancy &
Reproductive
Health
First Aid
& Triage
Neurology
Cardiology
Long Term
Medication
Plans
Urinary
Issues
Musculo-
skeletal
Nutrition
Plan
Senior Pet
Care
Post Op
Care
Behaviour
Surgical
Discussion
Liver &
Kidney
Dental
Disease
Ear
Issues
Preventive
Health
Lab Report
Discussion
Endocrin-
ology
Dermatology
Respiratory
Issues
GI
Diseases
Breed Discussion
(New Pet)
Our Services

Our Consultation Modes

INR ₹200 / NZD $15

Voice Call

Ideal for follow-ups, discussing lab results, or nutrition advice where video isn’t strictly necessary.

  • Quick and convenient
  • Perfect for follow-ups
  • Lower data usage
Book Voice Call
INR ₹400 / NZD $25

Video Consultation

Best for visual examinations, behavior assessments, and first-time consultations where seeing your pet is crucial.

  • Real-time visual examination
  • Screen sharing for reports
  • Recording for reference
Book Video Call
INR ₹700 / NZD $40

Chat Consultation

Chat Consultation

Perfect for quick questions, second opinions on reports, or non-urgent general queries.

  • Written record of advice
  • Share photos/videos
  • Flexible timing
Start Your Chat
Testimonials

Families Who Trusts Us

Real stories from pet parents who chose our services

Dr. Basu was incredibly patient explaining Miso’s kidney diet. He took the time to answer all my questions and even sent follow-up resources.

— Rahul with Miso
★★★★★

The digital prescription feature is a lifesaver. I can order medications online or show it at any pharmacy. So convenient!

— Priya with Rocky
★★★★★

Having one portal for both Luna and Max makes managing their vaccines and medications so much easier. Love the reminder system!

— Sara with Luna & Max
★★★★★

The video consultation felt just like being in a clinic. Dr. Basu was thorough and genuinely caring. My dog’s health has improved so much!

— Arjun with Bruno
★★★★★
Pet Portal

Your Pet's Complete Health Records in One Place

Access consultation history, prescriptions, vaccination records, and more from anywhere, anytime. All stored securely in the cloud.

Digital Medical Records

All consultations, prescriptions, and reports in one secure location

Easy Appointment Booking

Book follow-ups and new consultations directly from the portal

Medication Reminders

Never miss a dose with automatic medication and vaccine reminders

Multiple Pet Profiles

Manage records for all your pets under one account

Access Your Pet Portal

My Pet Portal

Max
Oreo
Recent Consultation
Skin Consultation Max  –  Oct 15, 2025
Completed
Follow-up Oreo  –  Oct 20, 2025
Upcoming

Dr. Anandrita Basu

BVSc MRCVS
Licensed to Practice in:
New Zealand (NZVC 20880) India (WBVC #127) United Kingdom (RCVS 7622917)
A Note From Your Vet

Hi, my name is Dr Anindita Basu. I am a veterinarian and have been in practice for 5+ years now. I was born and raised in the city of Kolkata and completed my veterinary studies from Massey University, New Zealand. I have had the pleasure of working in several parts of India and New Zealand, which has given me broad clinical case experience.

I am now expanding my services to include online consultations. This allows me to extend timely treatment and advice to pet parents. My approach to veterinary care is grounded in ethics, appropriate diagnostic workup, and evidence-based medicine. I adhere to internationally recognised standards, and your pet's welfare and safety is my priority. This website has been thoughtfully created with the health of your lovely pets in mind.

Professionally, I have always remained partial to soft tissue surgery, radiology, preventive health, wound care, paediatrics, and internal medicine. And on a personal level, I love to travel, go for runs, draw, and play pickleball and chess. I'm a big fan of coffee, croissants and fiction books

That's all about me! I truly hope to create a space where you, the pet parents, feel heard, supported, and confident in the medical guidance you receive for your pets—even from a distance. I clearly look forward to our journey together.

Area Of Interests
Soft Tissue Surgery
Wound Management
Radiology
Paediatrics
Preventive Healthcare
Internal Medicine
FAQ's

Questions? We Have Answers

Is my payment secure?

Absolutely. All payments are processed via Razorpay — India’s most trusted payment gateway — with 256-bit SSL encryption. We accept UPI, credit/debit cards, and net banking.

What consultation modes are available?

We offer three modes: Video Call (₹400), Voice Call (₹200), and Chat Consultation (₹700). Video is recommended for first visits and visual examinations; Chat is great for quick follow-up queries.

What if my pet needs emergency care?

Our 24/7 emergency line is always available. In critical situations, our vet will guide you through immediate first-aid steps and refer you to the nearest emergency clinic if required.

Will I receive a prescription?

Yes. After your consultation, a digital prescription (PDF) will be sent to your email and saved in your Pet Portal. It is valid at any licensed pharmacy across India and New Zealand.

How do I book a consultation?

Click “Book Now”, choose your preferred consultation mode (Video, Voice, or Chat), fill in your and your pet’s details, select a date and time slot, and complete the payment. You’ll receive a confirmation immediately.

Who is the consulting veterinarian?

Dr. Basu is a board-certified veterinarian with over 18 years of clinical experience in small animal medicine and surgery. She personally handles all online consultations, ensuring you receive expert care every time.

For emergencies requiring immediate hands-on care, please contact your nearest physical veterinary clinic or emergency hospital
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